MacBook Air Flexgate: The MacBook Pro has always been ahead of the curve. It is due to its seamless integration of hardware and software. However, even with its top-notch performance, several MacBook Pro models have encountered display problems, causing nightmares for many users. One such issue is the Flexgate problem. It refers to display malfunctions in certain MacBook Pro models caused by a faulty Flex cable. In this comprehensive guide, we will delve into the Flexgate issue and provide you with the necessary information to resolve it effectively.

Understanding the Cause of the Flexgate Issue

To address the Flexgate problem in MacBook Pro displays, it is crucial to identify its possible cause. While most modern MacBook Pro versions include 2mm longer display cables to mitigate this issue, some models may still experience technical snags due to thin and faulty cables. Affected MacBook models utilize thin and weak display flex cables that are loosely wrapped around the display controller board. Consequently, whenever you open or close the lid of the device, the flex cables are pulled tight. It creates the perfect conditions for the emergence of the MacBook Pro Flexgate problem.

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In such cases, the backlight cable is typically the first to break. It results in various backlighting issues and occasional or complete display failure.

MacBook Pro Models Affected by Flexgate

The Flexgate issue primarily affects 13-inch or 15-inch MacBook Pro models manufactured between October 2016 and February 2018, which includes the models launched in 2016 and 2017. According to numerous reports, the problem has predominantly impacted Touch Bar models. However, Apple implemented additional silicone protection last year to address jamming issues. Whether this solution effectively resolves the problem remains uncertain and must be verified by individuals who have recently purchased MacBook Pro models and may still require MacBook Pro Flexgate repair experts.

If your MacBook Pro exhibits signs such as vertical bright areas at the bottom of the screen, consistently large vertical bars, or complete display failure, there is a strong likelihood that it is affected by the Flexgate problem.

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Apple Backlight Repair Program

As expected, Apple promptly acknowledged the Flexgate issue with MacBook Pro displays. The acknowledgment came once it was brought to the public’s attention and reported by numerous affected users. The company launched the backlight repair program, which offers free service to repair the affected notebooks.

The following MacBook Pro models are eligible for the Apple Backlight Repair Program:

  • MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
  • MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)
  • Verifying Eligibility for the Apple Backlight Repair Program

To determine whether your MacBook is eligible for the backlight repair program, simply follow these steps:

  • Click on the Apple menu.
  • Select “About This Mac.”
  • Within the displayed details of your notebook, you will be able to ascertain its eligibility. If your MacBook is eligible, it is crucial to back up all your data before contacting Apple for the free repair service.

What to Do If Your Affected MacBook Pro or Air Is Not Eligible for Repair

Apple has swiftly identified the MacBook Pro models affected by the Flexgate issue. However, it is still possible for other devices to be impacted by similar problems.

Although Apple made necessary changes to address the Flexgate issue in MacBook Pro models from 2017 and 2016, some 2017/2018 models might still experience this problem without being covered by the free repair program. Thankfully, older MacBook Pro models are not affected due to their implementation of a more durable wire. The wire which is routed through the hinge instead of around it. As a result, they are better equipped to withstand stress.

If your affected MacBook Air or Pro is not eligible for the Apple repair program, we recommend reaching out to a MacBook repair center or contacting a MacBook Pro Flexgate repair expert in your vicinity.

Apple Extended Backlight Repair Program for 13-Inch MacBook Pro

If your MacBook continues to experience recurring Flexgate issues, it is worth noting that Apple announced an extension to the backlight repair program for the 13-inch MacBook Pro in January last year.

For other MacBook versions and devices, you can rely on Rapid Repair, a renowned service provider known for its fast and cost-effective solutions. At Rapid Repair, we excel at resolving both complex hardware and software issues. Contact us today to book an early appointment and resolve the display issues affecting your MacBook Pro promptly.

Whether you require MacBook Pro Flexgate repair experts or any other specialized assistance for your device, get in touch with us to experience unparalleled service quality.